What to show us when a fence needs work

Two fence jobs show which details are useful to include in your first message.

A photo of a fence can show the finish. It may not show which post is moving or where a rail has come loose. If you own or manage a property, a few clear details can help you explain the work you need.

These two EMSCO jobs had different scopes. One involved a new timber fence. The other restored a Victorian picket fence. Both offer a useful way to think about your first message.

Show the whole run, then the problem area

On a 37-metre timber fence job, we removed the old fence and set out the new line with a string line. Each post was concreted in and checked for plumb before the rails went on. The rails followed the fall of the ground, and the palings were spaced evenly.

The posts mattered to this job. Our fencing service explains that a loose paling or rail can call for a repair when the rest of the fence is sound. A post rotted at ground level or a leaning line needs a closer look at the structure.

For an enquiry, use wide photos to show the full run. Then take a close photo of the post, rail or paling that concerns you. Say whether the line leans or a section moves.

37 metres of new timber fencing: before
Before
37 metres of new timber fencing: after
After

See the photos and notes from the 37-metre fence job.

Show the details you want to keep

Our Northcote job involved a Victorian picket fence. We filled and sanded it, then undercoated and painted it. Mouldings and cast iron detailing completed the work.

If your fence has a gate, mouldings or other details you care about, include them in your photos. Tell us which parts you want to keep in the finished result. That gives us more to work from than a photo of the damaged spot alone.

Victorian fence restored: before
Before
Victorian fence restored: after
After

See the Northcote fence restoration.

What to include in your first message

  • Wide photos showing the fence from end to end.
  • A close photo of the problem, such as a post, rail or paling.
  • A photo of the gate or period details, if those are part of the job.
  • A short note saying what is loose, leaning or damaged, and what you want to keep.

You do not need to decide the scope yourself. Send the photos and a rough description, and we can look at the repair, restoration or replacement work involved. Our fencing and gates service covers those kinds of jobs.

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